The most common questions about gotcha.video. Need something else? Hit us up at support@gotcha.video.
What kinds of videos can I make?
Product demos, feature walkthroughs, launch teasers, and onboarding clips — anything you'd build from a few app screenshots.
How long does it take to generate a video?
1–3 minutes from upload to a finished MP4.
Do I need video editing or design skills?
No. Drop in screenshots, label each scene, click finalize.
Can I use my own brand colors, fonts, and watermark?
Yes — set them once in your Brand Kit and they're applied to every video.
Where does the voiceover come from?
ElevenLabs voices, narrating either an auto-written script or your own.
Can I use the videos commercially?
Yes on paid plans. Free exports carry a small gotcha.video watermark.
Do I own the videos I create?
Yes. You keep full rights to your screenshots and finished videos, and we don't train on your assets.
What counts as a generation?
Each fresh preview build or tweak. Re-running with the same inputs reuses the cached preview, and finalizing the MP4 doesn't count.
Is there a video length limit?
Free is 10s. Paid plans go longer — see the pricing table.
What if I'm not happy with the result?
Use the Tweak box to refine in plain English ("darker background, bigger headline"), regenerate, or duplicate the project to start fresh.
What's your refund policy?
The free plan is there so you can test the platform first. Paid upgrades aren't refundable, but you can cancel anytime — your subscription stays active until the end of the current billing cycle.
What happens after I cancel?
Your videos stay accessible. Your generation budget falls back to the free tier at the start of the next cycle.
